To reach us we recommend you:

-send us an e-mail: info@pilgrimdesigns.com

-call customer service at 1.800.276.8688 / 540-464-4055. 9-6 Monday- Friday. Eastern Standard Time.

-fax: 540-261-4056

We offer our customers 24 hour customer service via e-mail . Pilgrim also offers a personal shopper and style consultant. Have a question about a certain product? Give us a call!

800.276.8688

- Order online through our certified secure server. Push the "add to cart" button when you are ready to purchase an item.

- We have taken extra precautions to bring you a safe and secure shopping environment. All customer information is private.

- We accept: Visa, Mastercard, AMEX, and Discover

We ship via USPS Priority Mail. You may also choose FedEx or UPS.

All customers receive carefully packaged orders wrapped in Pilgrim Designs' lavender gift box and a handwritten card.

Our high-tech cases usually ship within 24-48 hours.

In order to credit your account or credit card for the return merchandise, the item(s) must be postmarked 7 days of receipt of the original purchase. We do not refund return shipping charges.